The IET Service Management Office focuses on helping our customers - students, faculty and staff - navigate their service journey at UC Davis.
Learn more at the Service Hub.
Learn more at the Service Hub.
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Learn how to write Knowledge Base content that are AI friendly.
AI Friendly Knowledge Base Content
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Working in Incidents on the ServiceNow platform.
ServiceNow Incident Training
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An intro on how to navigate the ServiceNow platform.
ServiceNow Navigation
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ServiceNow CSDM Training.mp4 4 of 9
46:45duration 46 minutes 45 seconds
ServiceNow CSDM Training.mp4
ServiceNow CSDM Training.mp4
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Knowledge Article Versioning 5 of 9
13:54duration 13 minutes 54 seconds
Knowledge Article Versioning
Knowledge Article Versioning
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ServiceNow Asset Management and how IS-3 information is recorded in the Asset and Configuration Management modules in ServiceNow
ServiceNow Asset Management and Recording for IS-3
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The Service Hub unites IET's support tools in one place.
Introducing the Service Hub
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An overview of the ServiceNow Coaching Module.
ServiceNow Coaching
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Learn about creating reports and dashboards in ServiceNow.
ServiceNow Reporting & Dashboards
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