Floppy and Cow: KB Khronicles

(Winner of the SIGUCCS Award of Excellence 2020)

It's late at night. Floppy needs some info about using the CLM's Virtual Lab, but IT Express is closed! But wait, what is that? Is it a bird? Is it a flying cow?
...Yes, it's a flying Cow. He points Floppy to the Knowledge Base (KB) for answers. Our hero! Sigh...