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Service Hub
IT Express
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Zoom AI Companion is a new feature from Zoom, the campus videoconferencing platform, and includes features such as meeting summaries and actions, in-meeting questions,…
Zoom AI Companion
From Mark Deamer
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This video will walk through setting up your Call Queues in Zoom Phone.
Zoom Phone Call Queues Tutorial
From Mark Deamer
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Introducing Rocky, the UC Davis AI chat and campus guideRocky is your free, personal, and interactive guide to help you navigate all the ins and outs of UC Davis.…
Say "Hi" to Rocky!
From Mark Deamer
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Short Information Security Video Training Series - Data Classification for Researchers - Presentation 1 - General Introduction
Data Classification for Researchers 1
From Mark Deamer
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In the next academic year, Zoom Phone will become the primary telephony service at UC Davis. Zoom Phone provides a superior user experience, the flexibility needed in…
Introducing Zoom Phone
From Mark Deamer
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Your Zoom Phone can be used to call 911 in an emergency. Configuring your location in Zoom Phone will route any 911 call to the nearest emergency services. This will…
Setting Your 911 Location in Zoom Phone
From Mark Deamer
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Duo main user and account management interfaces will be updated to “Duo Central” in the spring of 2024. Clicking on “Duo Multifactor…
Duo Central Interface Update
From Mark Deamer
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This Video will guide you through using the Duo Mobile app to authenticate with UC Davis services.For instructions on setting up Duo on a smartphone, please visit our…
How to Authenticate with Duo Multi-Factor…
From Edgar Nunez
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Temporary Affiliate (TAF) Services - 2023 Tutorial
From Walter Allen
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Oh no! Floppy fell for an online phishing scam, and now he's literally hooked! Cow feels his pain and advises Floppy to call IT Express for help.
Floppy and Cow: Floppy gets Hooked
From Mark Deamer
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(Winner of the SIGUCCS Award of Excellence 2020) It's late at night. Floppy needs some info about using the CLM's Virtual Lab, but IT Express is closed! But…
Floppy and Cow: KB Khronicles
From Mark Deamer
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(Winner of the SIGUCCS Award of Excellence 2020) After attempting to use his laptop as a grilled cheese sandwich maker, Floppy drops it into the bathtub while cleaning…
Floppy and Cow: Backup Imbroglio
From Mark Deamer
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IT Express welcomes students to UC Davis.
Welcome to IT Express at UC Davis
From Tobi Paton
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This Video will guide students through completing their Duo enrollment. Helpful links: Completing your enrollment in Duo Authenticating with Duo Mobile
Completing your enrollment in Duo
From Edgar Nunez
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The UC Davis Service Hub, at servicehub.ucdavis.edu, unites IET's support tools in once place.
Service Hub Introduction
From Walter Allen
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